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Complaints Procedure

If you have a complaint regarding your child's learning or any safeguarding concerns please contact the Head Teacher, Robyn-Lee Gibb, at Brook Academy, 07503696563. If you are not satisfied with the outcome or if your concern involves the Head Teacher then you can contact the Chair of Academy Council, through the Clerk, in writing or through the main phone number 0117 456 6513.

Please be assured we value your views and contributions to help us improve our provision

Please see complaints procedure below: